Privacy Policy — Baji Game Pakistan

01 Introduction

Welcome to Baji Game's Privacy Policy. This document explains how Baji Game ("we", "us", "the Platform") collects, processes and protects personal information belonging to players ("you") who register and use bajigame.fun. This policy applies to all players accessing the platform from Pakistan.

We take your privacy seriously. The information we collect is used solely to operate the platform, process your PKR transactions, provide customer support, and improve the overall experience for our players. We do not sell, rent or trade your personal data with third parties for marketing purposes.

By creating an account on Baji Game, depositing in PKR using JazzCash, Easypaisa, Raast, bank transfer or any other supported method, and using the platform's betting features, you confirm that you have read and accepted this Privacy Policy. If you do not agree, please do not register an account.

02 Data We Collect

Baji Game collects personal information in two ways — information you provide directly during registration and account activity, and information collected automatically when you use the platform. Here is a clear breakdown of both categories:

We only collect the data that is necessary for legitimate operational purposes. We do not collect sensitive personal information such as religious beliefs, political views or biometric data.

03 How We Use Your Data

The personal data we collect from Pakistan players is used exclusively for the following legitimate purposes:

• Account management: To create, maintain and secure your Baji Game account and verify your identity when required.
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Customer support: To identify your account and resolve queries raised via live chat or email quickly and accurately.
• Platform improvement: To analyse usage patterns, fix technical issues and improve the betting experience — particularly for cricket, PSL, T20 and Esports markets that Pakistan players use most.
• Promotional communications: To notify you of relevant bonus offers, promotions and VIP programme updates — only if you have not opted out of such communications.
• Fraud prevention and security: To detect unusual activity, prevent unauthorised account access and investigate potential breaches of our Terms and Conditions.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling behaviour and to apply self-exclusion or account restrictions where requested by the player.

05 Cookies & Tracking

Baji Game uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use the site. A cookie is a small text file stored in your browser when you visit bajigame.fun. We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These handle session management, login state and security tokens. You cannot opt out of these without disabling the platform entirely.
• Analytics cookies: Used to understand which pages and markets players visit most, how long sessions last, and where technical errors occur. This data is aggregated and not linked to your identity.
• Preference cookies: Remember your platform settings such as language, odds format and notification preferences so you do not have to reset them on each visit.
• Marketing cookies: Used to show you relevant promotions on the platform based on your activity. These can be disabled via your account settings or browser controls.

You can manage cookie preferences through your browser settings at any time. Blocking essential cookies will affect platform functionality. Blocking analytics or marketing cookies will not prevent you from using the core betting features of Baji Game.

06 Data Sharing

Baji Game does not sell, rent or trade your personal data with third parties for commercial purposes. However, there are limited circumstances in which your data may be shared with trusted partners in order to operate the platform effectively:

• Payment processors: JazzCash, Easypaisa, Raast and bank transfer partners receive only the data necessary to process your PKR transaction. They are contractually bound to handle your data securely.
• Identity verification providers: Where KYC (Know Your Customer) verification is required, a third-party verification service may process your identity documents. These providers are vetted and operate under strict data protection standards.
• Technical service providers: Hosting, security and analytics providers that support platform operations may process limited technical data. They are not permitted to use this data for their own purposes.
• Legal obligations: We may disclose your data to relevant authorities if required to do so by a valid legal order, to prevent fraud, or to protect the rights and safety of the platform and its users.

In every case, we share only the minimum data required for the specific purpose. All third-party providers we work with are required to maintain the confidentiality and security of any data shared with them.

07 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards to fulfil our legal, financial and operational obligations. The general retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your account and for up to five years after account closure, in line with standard financial record-keeping practices.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years for audit and fraud prevention purposes.
• Betting history: Retained for the lifetime of your account and for up to two years following closure.
• Support communications: Live chat and email records are retained for up to two years from the date of the conversation.
• Technical and usage data: Typically retained for 12 months in aggregated, anonymised form for analytics purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Your Rights

As a Baji Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or at the email address listed in the footer of this page.

09 Children & Minors

Baji Game is strictly an adults-only platform for players aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on Baji Game, please contact our support team immediately via live chat.

Upon receiving a confirmed report of underage use, we will immediately suspend the account, delete the associated personal data and ensure that no funds can be deposited or withdrawn from that account. We take underage access to betting platforms extremely seriously and act on every report we receive without delay.

10 Security Measures

Baji Game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. These include:

• Encryption of all data in transit between your device and our servers using secure protocols.
• Encrypted storage of sensitive data at rest, including payment references and identity records.
• Access controls ensuring that only authorised Baji Game personnel can access player data, and only to the extent required for their specific role.
• Regular security reviews and monitoring of our systems to detect and respond to potential threats.
• Two-factor authentication options for player accounts to add an extra layer of protection against unauthorised login.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please change your password immediately and contact our 24/7 support team via live chat.

11 Policy Updates

Baji Game may update this Privacy Policy from time to time to reflect changes in how we operate the platform, process payments in PKR, or in response to evolving best practices in data protection. When we make a significant change, we will update the "Last Updated" date at the top of this page.

We recommend that you review this Privacy Policy periodically so you are always aware of how your data is being handled. Continued use of Baji Game following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you have any concerns about a change we have made, please contact our support team before continuing to use the platform.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal data, our support team is available 24 hours a day, seven days a week. The fastest way to reach us is via live chat directly on the platform.

You can also reach us by email at the address shown in the footer of this page. When contacting us about a data request, please include your registered account username and a brief description of your query so we can locate your record and respond efficiently.